{"id":3498,"date":"2026-09-01T14:41:15","date_gmt":"2026-09-01T12:41:15","guid":{"rendered":"https:\/\/insurancevisa.pl\/?p=3498"},"modified":"2026-09-01T14:41:15","modified_gmt":"2026-09-01T12:41:15","slug":"insurance-certificate-how-to-download-it-online","status":"publish","type":"post","link":"https:\/\/insurancevisa.pl\/en\/poradnik\/wizy-do-polski\/zaswiadczenie-o-ubezpieczeniu-jak-pobrac-online\/","title":{"rendered":"Insurance Certificate \u2013 How Do I Download It Online?"},"content":{"rendered":"<p class=\"wp-block-paragraph\">After purchasing a policy for a foreign national, it\u2019s a good idea to locate the insurance document right away, check the information entered, and keep a secure copy. Simply paying the premium is not enough to catch a typo in the last name, an incorrect coverage period, or a scope of coverage different from what was selected when the policy was purchased. Such errors often only become apparent when the document is urgently needed. How the document is delivered depends on the sales process: instructions may appear after purchase or be sent via a channel specified by the seller. However, you should not assume that the document is always in PDF format or that you can always download it from your customer account. Below, we explain where to find the confirmation, what to check in it, and what to do if the file is missing or contains incorrect information.<\/p>\n\n\n\n<div class=\"wp-block-group has-theme-palette-8-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n\n<p class=\"has-large-font-size wp-block-paragraph\"><strong>Table of contents<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n\n<li><a href=\"#czym-jest-dokument-ubezpieczenia\">What is an insurance policy?<\/a><\/li>\n\n\n<li><a href=\"#jak-odnalezc-i-zapisac-dokument\">How to Find and Save a Document After an Online Purchase<\/a><\/li>\n\n\n<li><a href=\"#co-sprawdzic-w-dokumencie\">What to Check Before Using the Document<\/a><\/li>\n\n\n<li><a href=\"#brak-dokumentu-lub-blad\">What to Do If a Document Is Missing or Contains an Error<\/a><\/li>\n\n\n<li><a href=\"#jak-przygotowac-kopie\">How to Make a Backup<\/a><\/li>\n\n\n<li><a href=\"#faq\">Frequently Asked Questions<\/a><\/li>\n\n<\/ol>\n\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"czym-jest-dokument-ubezpieczenia\">What is an insurance policy?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">An insurance document confirms the conclusion of a specific contract. This function is specified in the 2026 General Terms and Conditions of the TUZ regarding insurance for medical expenses of foreign nationals. In practice, one may encounter terms such as \u201epolicy,\u201d \u201epolicy confirmation,\u201d and \u201einsurance certificate.\u201d The name is less important than whether the document pertains to the correct person and reflects the concluded contract.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Not every company prepares the document in exactly the same way. Therefore, don\u2019t use a random list of fields as a one-size-fits-all template. Compare the document with the information provided when you signed your own contract, verify the insured person, the term, and the coverage, and clarify any discrepancies with the salesperson before passing the policy on.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The insurance policy and the General Terms and Conditions serve different purposes. The former identifies the contract and its specific terms. The General Terms and Conditions describe the rules governing the product. Keep both documents, but when someone asks for confirmation that a contract has been concluded, make sure you provide the document that directly pertains to your policy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you haven't made a purchase yet, check out the list <a href=\"https:\/\/insurancevisa.pl\/en\/handbook\/health-insurance-for-foreigners\/documents-to-insure-a-foreigner-list\/\">Documents Required to Insure a Foreign National<\/a>. Gathering the information in advance makes it easier to fill out the application correctly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"jak-odnalezc-i-zapisac-dokument\">How to Find and Save a Document After an Online Purchase<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">An online purchase does not determine the document's format or where it will be made available. After completing the transaction, read the message on the page and write down the order number or other identifier, if provided. Before closing the page, check to see if there are any instructions regarding the documents.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Next, review the information you received during the sales process. If the seller specified email as the communication channel, be sure to check your spam folder and any folders that automatically sort your mail. If they provided a customer account address, type the known website address directly into your browser instead of using a random link. These are possible steps, but they don\u2019t apply to every sale.<\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items2fadccfd_list_1:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items2fadccfd_list_1 ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-top:0px;margin-bottom:20px;margin-left:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items2fadccfd_list_1 ul.kt-svg-icon-list{grid-row-gap:12px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items2fadccfd_list_1 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:10px;}.kt-svg-icon-list-items2fadccfd_list_1 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap, .kt-svg-icon-list-items2fadccfd_list_1 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap a{color:var(--global-palette4, #2D3748);color:var(--global-palette4, #2D3748);}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items2fadccfd_list_1 kt-svg-icon-list-columns-1 alignnone kt-mobile-svg-icon-list-columns-1\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-2fadccfd_list_1_1 .kt-svg-icon-list-single{font-size:20px !important;color:var(--global-palette1, #3182CE) !important;}.kt-svg-icon-list-item-2fadccfd_list_1_1 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-2fadccfd_list_1_1 kt-svg-icon-list-style-default\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_check-circle kt-svg-icon-list-single\"><svg viewbox=\"0 0 512 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Open the document before saving it and check to make sure it refers to the correct person.<\/span><\/li>\n<style>.kt-svg-icon-list-item-2fadccfd_list_1_2 .kt-svg-icon-list-single{font-size:20px !important;color:var(--global-palette1, #3182CE) !important;}.kt-svg-icon-list-item-2fadccfd_list_1_2 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-2fadccfd_list_1_2 kt-svg-icon-list-style-default\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_check-circle kt-svg-icon-list-single\"><svg viewbox=\"0 0 512 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Check the legibility and the number of pages.<\/span><\/li>\n<style>.kt-svg-icon-list-item-2fadccfd_list_1_3 .kt-svg-icon-list-single{font-size:20px !important;color:var(--global-palette1, #3182CE) !important;}.kt-svg-icon-list-item-2fadccfd_list_1_3 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-2fadccfd_list_1_3 kt-svg-icon-list-style-default\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_check-circle kt-svg-icon-list-single\"><svg viewbox=\"0 0 512 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Save the original file, without any changes, in a secure location.<\/span><\/li>\n<\/ul><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">The file name alone does not confirm that it pertains to the correct contract. The name of the copy may include your last name and the insurance period, but do not include any unnecessary personal information in it.<\/p>\n\n\n\n<div class=\"wp-block-group has-theme-palette-8-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>\u26a0\ufe0f Important<\/strong><\/p>\n\n\n<p class=\"wp-block-paragraph\">Do not alter the content of the document you receive, and do not create your own \u201ecertificate\u201d based on a screenshot of the payment. A transaction confirmation may be helpful when contacting the seller, but it does not replace the insurance document.<\/p>\n\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"co-sprawdzic-w-dokumencie\">What to Check Before Using the Document<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Start by comparing your first and last names with the identification document used when signing the contract. Pay attention to the order of the components of the last name, diacritical marks, date of birth, and document number, if entered. Do not correct typos yourself in the editor. Report it to the seller and ask them to explain the proper correction procedure.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Also check who the policyholder is and who the insured person is. They are not always the same person. When a policy is purchased by an employer, a family member, or another payer, the parties\u2019 information should reflect the actual terms of the contract.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The next point is the insurance period. Compensa\u2019s General Terms and Conditions from 2026 state that this is specified in the contract. However, the dates themselves must be read in conjunction with the rules governing the start of coverage. Check the rules for the start and end of coverage in the terms of your own contract.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Also, compare the coverage and the sum insured with the options you selected at the time of purchase. In the 2026 TUZ General Terms and Conditions of Insurance, the information provided with a remote application includes, among other things, the period and scope of coverage, the parties\u2019 details, the sum insured, and the purpose of the stay in Poland. However, this does not mean that every document has the same layout or is submitted in the same way.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For additional tips, see the guide on <a href=\"https:\/\/insurancevisa.pl\/en\/handbook\/residence-card-and-legalization\/how-to-check-the-validity-of-a-foreigners-policy\/\">verifying the validity of a foreign national's insurance policy<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"brak-dokumentu-lub-blad\">What to Do If a Document Is Missing or Contains an Error<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">First, make sure the purchase was completed and that the payment wasn't interrupted before confirmation. Keep a record of the order number, purchase date, and any available transaction details. Do not post them on social media or in public comments.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Contact the seller through the channel indicated on the purchase page. Provide the information needed to locate the contract, but do not send a scan of your ID until customer service explains whether it is needed and how to submit it securely. Clearly state whether you are requesting the document for the first time, asking for a copy to be resent, or requesting a correction to your information.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u201ePlease help me obtain the insurance document for the contract entered into on\u2026 Order or policy number:\u2026 The document pertains to:\u2026.\u201d.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">If there is an error, indicate the incorrect field and the correct value as shown on the identification document. Do not assume in advance whether an addendum, a correction, or a new document will be needed. This should be determined by the contract administration team.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There is no basis for promising a free or immediate duplicate. If you need the document by a specific date, please mention this in your request and ask for confirmation of the possible deadline and how it will be handled.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"jak-przygotowac-kopie\">How to Make a Backup<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once you receive the correct document, keep the original file as is, without making any changes. Store a copy in an encrypted folder or a trusted location protected by a strong password. Do not send the policy via shared messaging apps, and do not upload it to a publicly accessible drive.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Before submitting a document, check the current requirements of the specific recipient. Don\u2019t assume that a printed copy of the policy is always sufficient or that the same list of attachments applies everywhere. If you need the correct language version, read the guide <a href=\"https:\/\/insurancevisa.pl\/en\/handbook\/residence-card-and-legalization\/insurance-policy-for-a-foreigner-in-polish-or-english\/\">Insurance policy for a foreigner: in Polish or in English<\/a>, and confirm the requirements directly with the recipient of the document.<\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items2fadccfd_list_2:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items2fadccfd_list_2 ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-top:0px;margin-bottom:20px;margin-left:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items2fadccfd_list_2 ul.kt-svg-icon-list{grid-row-gap:12px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items2fadccfd_list_2 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:10px;}.kt-svg-icon-list-items2fadccfd_list_2 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap, .kt-svg-icon-list-items2fadccfd_list_2 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap a{color:var(--global-palette4, #2D3748);color:var(--global-palette4, #2D3748);}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items2fadccfd_list_2 kt-svg-icon-list-columns-1 alignnone kt-mobile-svg-icon-list-columns-1\"><ul class=\"kt-svg-icon-list\">\n<style>.kt-svg-icon-list-item-2fadccfd_list_2_1 .kt-svg-icon-list-single{font-size:20px !important;color:var(--global-palette1, #3182CE) !important;}.kt-svg-icon-list-item-2fadccfd_list_2_1 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-2fadccfd_list_2_1 kt-svg-icon-list-style-default\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_check-circle kt-svg-icon-list-single\"><svg viewbox=\"0 0 512 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Do not delete pages, footnotes, or passages that seem less important.<\/span><\/li>\n\n<style>.kt-svg-icon-list-item-2fadccfd_list_2_2 .kt-svg-icon-list-single{font-size:20px !important;color:var(--global-palette1, #3182CE) !important;}.kt-svg-icon-list-item-2fadccfd_list_2_2 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-2fadccfd_list_2_2 kt-svg-icon-list-style-default\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_check-circle kt-svg-icon-list-single\"><svg viewbox=\"0 0 512 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Open the file on your phone and computer to check that it displays properly.<\/span><\/li>\n\n<style>.kt-svg-icon-list-item-2fadccfd_list_2_3 .kt-svg-icon-list-single{font-size:20px !important;color:var(--global-palette1, #3182CE) !important;}.kt-svg-icon-list-item-2fadccfd_list_2_3 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-2fadccfd_list_2_3 kt-svg-icon-list-style-default\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_check-circle kt-svg-icon-list-single\"><svg viewbox=\"0 0 512 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Before printing, preview all pages.<\/span><\/li>\n\n<style>.kt-svg-icon-list-item-2fadccfd_list_2_4 .kt-svg-icon-list-single{font-size:20px !important;color:var(--global-palette1, #3182CE) !important;}.kt-svg-icon-list-item-2fadccfd_list_2_4 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-2fadccfd_list_2_4 kt-svg-icon-list-style-default\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fas_check-circle kt-svg-icon-list-single\"><svg viewbox=\"0 0 512 512\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Be sure to keep the original electronic copy even when you submit a paper copy.<\/span><\/li>\n<\/ul><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Before finishing your review, write down the policy number, the date of issue, and the name of the specific product in a private note. This will make it easier for you to refer to a specific contract when contacting the seller, without having to send the entire document in your first message. If you receive a corrected version, save it separately and clearly mark which file is the current one. Delete old copies from shared locations so you don\u2019t accidentally send a document with the previous error.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"faq\">Frequently Asked Questions<\/h2>\n\n\n\n<div class=\"wp-block-group has-theme-palette-8-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n\n<h3 class=\"wp-block-heading\" id=\"czy-dokument-zawsze-jest-pdf\">Is an insurance document always a PDF file?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">No. The General Terms and Conditions alone do not guarantee a specific format or distribution channel. Follow the instructions you received after your purchase, and if you cannot locate the document, contact the seller.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"czy-potwierdzenie-platnosci-wystarczy\">Is a payment confirmation sufficient in lieu of a policy?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A payment confirmation documents the transaction but does not replace a document confirming the conclusion of a specific contract. For more information, see the guide on <a href=\"https:\/\/insurancevisa.pl\/en\/handbook\/health-insurance-for-foreigners\/what-documents-prove-that-you-have-insurance-in-poland\/\">documents confirming insurance coverage in Poland<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"gdzie-ponownie-pobrac-dokument\">Where can I download the document again?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">There is no single process that applies to all sellers and products. Check the instructions provided at the time of purchase. If they specify a customer account or another support channel, use the official address. Otherwise, ask customer service for a copy.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"co-zrobic-z-literowka\">What should I do about a typo in my last name?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Do not edit the document yourself. Report the discrepancy to the contract support team, indicate the incorrect field, and request a correction procedure. Submit the information only through the secure channel specified by the seller.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"czy-warto-zachowac-owu\">Is it worth keeping this document along with the General Terms and Conditions?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Yes. The document identifies a specific contract and its individual details, while the General Terms and Conditions describe the product\u2019s terms. Keep both files unchanged and make sure they pertain to the same contract and the correct version of the terms and conditions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"czy-jeden-dokument-wystarczy\">Is one document enough for every case?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Do not assume this. The recipient may require a specific version of the document or additional materials. Confirm the current list directly with the relevant recipient rather than relying on a previous case or someone else\u2019s set of documents.<\/p>\n\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">If you have the information needed to enter into a contract, use the medical expense insurance form for foreign nationals. After purchasing the policy, keep the document you receive and review its contents immediately.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-63375db1 wp-block-buttons-is-layout-flex\">\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/insurancevisa.pl\/en\/medical-costs-of-a-foreigner-klc\/\">BUY ONLINE<\/a><\/div>\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Find out where to look for your insurance certificate after making an online purchase, what information to verify, and what to do if the document is missing or contains an error.<\/p>","protected":false},"author":1,"featured_media":3497,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[14],"tags":[18,21,19,20,17],"class_list":["post-3498","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-wizy-do-polski","tag-dokument-ubezpieczenia","tag-koszty-leczenia-cudzoziemca","tag-polisa-dla-cudzoziemca","tag-ubezpieczenie-online","tag-zaswiadczenie-o-ubezpieczeniu"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.3 (Yoast SEO v28.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Za\u015bwiadczenie o ubezpieczeniu \u2013 jak pobra\u0107 online?<\/title>\n<meta name=\"description\" content=\"Sprawd\u017a, gdzie szuka\u0107 za\u015bwiadczenia o ubezpieczeniu po zakupie online, jakie dane zweryfikowa\u0107 i co zrobi\u0107, gdy dokumentu brakuje lub zawiera b\u0142\u0105d.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/insurancevisa.pl\/en\/handbook\/visas-to-poland\/insurance-certificate-how-to-download-it-online\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Za\u015bwiadczenie o ubezpieczeniu - jak je pobra\u0107 online?\" \/>\n<meta property=\"og:description\" content=\"Sprawd\u017a, gdzie szuka\u0107 za\u015bwiadczenia o ubezpieczeniu po zakupie online, jakie dane zweryfikowa\u0107 i co zrobi\u0107, gdy dokumentu brakuje lub zawiera b\u0142\u0105d.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/insurancevisa.pl\/en\/handbook\/visas-to-poland\/insurance-certificate-how-to-download-it-online\/\" \/>\n<meta property=\"og:site_name\" content=\"Insurance VISA\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/POLISARIUM\" \/>\n<meta property=\"article:published_time\" content=\"2026-09-01T12:41:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/insurancevisa.pl\/wp-content\/uploads\/2026\/09\/hero-zaswiadczenie-o-ubezpieczeniu-jak-pobrac-online-006c66c5da41.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Insurance Certificate \u2013 How to Download It Online?","description":"Find out where to look for your insurance certificate after making an online purchase, what information to verify, and what to do if the document is missing or contains an error.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/insurancevisa.pl\/en\/handbook\/visas-to-poland\/insurance-certificate-how-to-download-it-online\/","og_locale":"en_US","og_type":"article","og_title":"Za\u015bwiadczenie o ubezpieczeniu - jak je pobra\u0107 online?","og_description":"Sprawd\u017a, gdzie szuka\u0107 za\u015bwiadczenia o ubezpieczeniu po zakupie online, jakie dane zweryfikowa\u0107 i co zrobi\u0107, gdy dokumentu brakuje lub zawiera b\u0142\u0105d.","og_url":"https:\/\/insurancevisa.pl\/en\/handbook\/visas-to-poland\/insurance-certificate-how-to-download-it-online\/","og_site_name":"Insurance VISA","article_publisher":"https:\/\/www.facebook.com\/POLISARIUM","article_published_time":"2026-09-01T12:41:15+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/insurancevisa.pl\/wp-content\/uploads\/2026\/09\/hero-zaswiadczenie-o-ubezpieczeniu-jak-pobrac-online-006c66c5da41.webp","type":"image\/webp"}],"author":"admin","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/insurancevisa.pl\/en\/poradnik\/wizy-do-polski\/zaswiadczenie-o-ubezpieczeniu-jak-pobrac-online\/#article","isPartOf":{"@id":"https:\/\/insurancevisa.pl\/en\/poradnik\/wizy-do-polski\/zaswiadczenie-o-ubezpieczeniu-jak-pobrac-online\/"},"author":{"name":"admin","@id":"https:\/\/insurancevisa.pl\/en\/#\/schema\/person\/0637c6d3b9180d4a8635aa18df2dcc3b"},"headline":"Za\u015bwiadczenie o ubezpieczeniu &#8211; jak je pobra\u0107 online?","datePublished":"2026-09-01T12:41:15+00:00","mainEntityOfPage":{"@id":"https:\/\/insurancevisa.pl\/en\/poradnik\/wizy-do-polski\/zaswiadczenie-o-ubezpieczeniu-jak-pobrac-online\/"},"wordCount":1481,"publisher":{"@id":"https:\/\/insurancevisa.pl\/en\/#organization"},"image":{"@id":"https:\/\/insurancevisa.pl\/en\/poradnik\/wizy-do-polski\/zaswiadczenie-o-ubezpieczeniu-jak-pobrac-online\/#primaryimage"},"thumbnailUrl":"https:\/\/insurancevisa.pl\/wp-content\/uploads\/2026\/09\/hero-zaswiadczenie-o-ubezpieczeniu-jak-pobrac-online-006c66c5da41.webp","keywords":["dokument ubezpieczenia","koszty leczenia cudzoziemca","polisa dla cudzoziemca","ubezpieczenie online","za\u015bwiadczenie o ubezpieczeniu"],"articleSection":["Wizy do Polski"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/insurancevisa.pl\/en\/poradnik\/wizy-do-polski\/zaswiadczenie-o-ubezpieczeniu-jak-pobrac-online\/","url":"https:\/\/insurancevisa.pl\/en\/poradnik\/wizy-do-polski\/zaswiadczenie-o-ubezpieczeniu-jak-pobrac-online\/","name":"Insurance Certificate \u2013 How to Download It Online?","isPartOf":{"@id":"https:\/\/insurancevisa.pl\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/insurancevisa.pl\/en\/poradnik\/wizy-do-polski\/zaswiadczenie-o-ubezpieczeniu-jak-pobrac-online\/#primaryimage"},"image":{"@id":"https:\/\/insurancevisa.pl\/en\/poradnik\/wizy-do-polski\/zaswiadczenie-o-ubezpieczeniu-jak-pobrac-online\/#primaryimage"},"thumbnailUrl":"https:\/\/insurancevisa.pl\/wp-content\/uploads\/2026\/09\/hero-zaswiadczenie-o-ubezpieczeniu-jak-pobrac-online-006c66c5da41.webp","datePublished":"2026-09-01T12:41:15+00:00","description":"Find out where to look for your insurance certificate after making an online purchase, what information to verify, and what to do if the document is missing or contains an error.","breadcrumb":{"@id":"https:\/\/insurancevisa.pl\/en\/poradnik\/wizy-do-polski\/zaswiadczenie-o-ubezpieczeniu-jak-pobrac-online\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/insurancevisa.pl\/en\/poradnik\/wizy-do-polski\/zaswiadczenie-o-ubezpieczeniu-jak-pobrac-online\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/insurancevisa.pl\/en\/poradnik\/wizy-do-polski\/zaswiadczenie-o-ubezpieczeniu-jak-pobrac-online\/#primaryimage","url":"https:\/\/insurancevisa.pl\/wp-content\/uploads\/2026\/09\/hero-zaswiadczenie-o-ubezpieczeniu-jak-pobrac-online-006c66c5da41.webp","contentUrl":"https:\/\/insurancevisa.pl\/wp-content\/uploads\/2026\/09\/hero-zaswiadczenie-o-ubezpieczeniu-jak-pobrac-online-006c66c5da41.webp","width":1200,"height":630,"caption":"Dokument ubezpieczenia obok laptopa z bezpiecznym panelem pobierania pliku"},{"@type":"BreadcrumbList","@id":"https:\/\/insurancevisa.pl\/en\/poradnik\/wizy-do-polski\/zaswiadczenie-o-ubezpieczeniu-jak-pobrac-online\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Strona g\u0142\u00f3wna","item":"https:\/\/insurancevisa.pl\/"},{"@type":"ListItem","position":2,"name":"Za\u015bwiadczenie o ubezpieczeniu &#8211; jak je pobra\u0107 online?"}]},{"@type":"WebSite","@id":"https:\/\/insurancevisa.pl\/en\/#website","url":"https:\/\/insurancevisa.pl\/en\/","name":"Insurance Visa","description":"Medical expense insurance for foreigners in Poland","publisher":{"@id":"https:\/\/insurancevisa.pl\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/insurancevisa.pl\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/insurancevisa.pl\/en\/#organization","name":"Polisarium Ltd.","alternateName":"Polisarium","url":"https:\/\/insurancevisa.pl\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/insurancevisa.pl\/en\/#\/schema\/logo\/image\/","url":"https:\/\/insurancevisa.pl\/wp-content\/uploads\/2025\/10\/cropped-logo.webp","contentUrl":"https:\/\/insurancevisa.pl\/wp-content\/uploads\/2025\/10\/cropped-logo.webp","width":244,"height":68,"caption":"Polisarium sp. z o.o."},"image":{"@id":"https:\/\/insurancevisa.pl\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/POLISARIUM"]},{"@type":"Person","@id":"https:\/\/insurancevisa.pl\/en\/#\/schema\/person\/0637c6d3b9180d4a8635aa18df2dcc3b","name":"admin","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/insurancevisa.pl\/wp-content\/litespeed\/avatar\/c2f0754339ea811cbcd5e0408d39b070.jpg?ver=1793651645","url":"https:\/\/insurancevisa.pl\/wp-content\/litespeed\/avatar\/c2f0754339ea811cbcd5e0408d39b070.jpg?ver=1793651645","contentUrl":"https:\/\/insurancevisa.pl\/wp-content\/litespeed\/avatar\/c2f0754339ea811cbcd5e0408d39b070.jpg?ver=1793651645","caption":"admin"},"sameAs":["https:\/\/insurancevisa.pl"]}]}},"taxonomy_info":{"category":[{"value":14,"label":"Wizy do Polski"}],"post_tag":[{"value":18,"label":"dokument ubezpieczenia"},{"value":21,"label":"koszty leczenia cudzoziemca"},{"value":19,"label":"polisa dla cudzoziemca"},{"value":20,"label":"ubezpieczenie online"},{"value":17,"label":"za\u015bwiadczenie o ubezpieczeniu"}]},"featured_image_src_large":["https:\/\/insurancevisa.pl\/wp-content\/uploads\/2026\/09\/hero-zaswiadczenie-o-ubezpieczeniu-jak-pobrac-online-006c66c5da41-1024x538.webp",1024,538,true],"author_info":{"display_name":"admin","author_link":"https:\/\/insurancevisa.pl\/en\/author\/poliseo\/"},"comment_info":0,"category_info":[{"term_id":14,"name":"Wizy do Polski","slug":"wizy-do-polski","term_group":0,"term_taxonomy_id":14,"taxonomy":"category","description":"","parent":0,"count":4,"filter":"raw","cat_ID":14,"category_count":4,"category_description":"","cat_name":"Wizy do Polski","category_nicename":"wizy-do-polski","category_parent":0}],"tag_info":[{"term_id":18,"name":"dokument ubezpieczenia","slug":"dokument-ubezpieczenia","term_group":0,"term_taxonomy_id":18,"taxonomy":"post_tag","description":"Poradniki i praktyczne informacje dotycz\u0105ce: dokument ubezpieczenia, w tym \u201eZa\u015bwiadczenie o ubezpieczeniu - jak je pobra\u0107 online?\u201d.","parent":0,"count":19,"filter":"raw"},{"term_id":21,"name":"koszty leczenia cudzoziemca","slug":"koszty-leczenia-cudzoziemca","term_group":0,"term_taxonomy_id":21,"taxonomy":"post_tag","description":"Poradniki i praktyczne informacje dotycz\u0105ce: koszty leczenia cudzoziemca, w tym \u201eZa\u015bwiadczenie o ubezpieczeniu - jak je pobra\u0107 online?\u201d.","parent":0,"count":16,"filter":"raw"},{"term_id":19,"name":"polisa dla cudzoziemca","slug":"polisa-dla-cudzoziemca","term_group":0,"term_taxonomy_id":19,"taxonomy":"post_tag","description":"Poradniki i praktyczne informacje dotycz\u0105ce: polisa dla cudzoziemca, w tym \u201eZa\u015bwiadczenie o ubezpieczeniu - jak je pobra\u0107 online?\u201d.","parent":0,"count":19,"filter":"raw"},{"term_id":20,"name":"ubezpieczenie online","slug":"ubezpieczenie-online","term_group":0,"term_taxonomy_id":20,"taxonomy":"post_tag","description":"Poradniki i praktyczne informacje dotycz\u0105ce: ubezpieczenie online, w tym \u201eZa\u015bwiadczenie o ubezpieczeniu - jak je pobra\u0107 online?\u201d.","parent":0,"count":8,"filter":"raw"},{"term_id":17,"name":"za\u015bwiadczenie o ubezpieczeniu","slug":"zaswiadczenie-o-ubezpieczeniu","term_group":0,"term_taxonomy_id":17,"taxonomy":"post_tag","description":"Poradniki i praktyczne informacje dotycz\u0105ce: za\u015bwiadczenie o ubezpieczeniu, w tym \u201eZa\u015bwiadczenie o ubezpieczeniu - jak je pobra\u0107 online?\u201d.","parent":0,"count":19,"filter":"raw"}],"_links":{"self":[{"href":"https:\/\/insurancevisa.pl\/en\/wp-json\/wp\/v2\/posts\/3498","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/insurancevisa.pl\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/insurancevisa.pl\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/insurancevisa.pl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/insurancevisa.pl\/en\/wp-json\/wp\/v2\/comments?post=3498"}],"version-history":[{"count":1,"href":"https:\/\/insurancevisa.pl\/en\/wp-json\/wp\/v2\/posts\/3498\/revisions"}],"predecessor-version":[{"id":3499,"href":"https:\/\/insurancevisa.pl\/en\/wp-json\/wp\/v2\/posts\/3498\/revisions\/3499"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/insurancevisa.pl\/en\/wp-json\/wp\/v2\/media\/3497"}],"wp:attachment":[{"href":"https:\/\/insurancevisa.pl\/en\/wp-json\/wp\/v2\/media?parent=3498"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/insurancevisa.pl\/en\/wp-json\/wp\/v2\/categories?post=3498"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/insurancevisa.pl\/en\/wp-json\/wp\/v2\/tags?post=3498"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}